COVID-19 Information Page  |  Phoenix REALTORS® Reopening Plan & Procedures

COVID-19 Information Center

Up-to-date information for our members regarding COVID-19, commonly referred to as coronavirus.

*Information was updated as of November 25, 2020

Find an updated, comprehensive list of suspended, impacted, and available City of Phoenix services here. 
City of Phoenix Coronavirus Business & Resident Resources

FAQ: Conducting Business in the Real Estate Industry during COVID-19
Provided by Arizona REALTORS® - For any further questions, you may contact the Legal Hotline at 1-800-533-9294.

Check out some of the highlighted RAPAC Legislative Policy Successes for 2020

Governor Doug Ducey Announces $7 Million for Housing and Rental Assistance 
The funding comes from the Crisis Contingency and Safety Net Fund, established in March through a bipartisan state budget agreement that added $50 million for Arizona’s COVID-19 response.

NAR Urges Congress to Support Rental Assistance

Realtors® Urge Bipartisan Congressional Action on Eviction Moratorium, Rental Assistance Policies

Health officials release data benchmarks to help school leaders decide when to reopen

Governor Ducey Announces Additional Dollars, Flexibility and Clarity To Arizona Schools
This “Arizona: Open for Learning” plan provides maximum options for Arizona families, ensures students receive a full academic year of education, invests a total of $440 million in federal dollars to our schools, and gives local school leaders the flexibility and public health guidance to make the best decisions for their students.

NAR Support for Next Pandemic Response Bill
In support of ongoing negotiations for pandemic relief packages, NAR recently sent a letter to Congressional leaders outlining key issues for REALTORS®, consumers, and the real estate industry.

Pandemic Unemployment Assistance (PUA)
PUA provides up to 39 weeks of benefits to qualifying individuals who are otherwise able to work and available for work within the meaning of applicable state law, except that they are unemployed, partially unemployed, or unable or unavailable to work due to COVID-19 related reasons, as defined in the CARES Act. Benefit payments under PUA are retroactive, for weeks of unemployment, partial employment, or inability to work due to COVID-19 reasons starting on or after January 27, 2020. The CARES Act specifies that PUA benefits cannot be paid for weeks of unemployment ending after December 31, 2020.

Coronavirus (COVID-19): Small Business Guidance & Loan Resources

Guidance For Restaurants, Coffee Shops, Barbers And Cosmetologists

COVID-19 Arizona REALTORS® Relief Hotline - (833) 431-INFO
The COVID-19 Arizona REALTORS® Relief Hotline provides members with help navigating and applying for financial assistance programs during the Coronavirus Pandemic. This FREE member benefit is available to all Arizona REALTORS®. The hours are Monday through Friday, 9:30 a.m. to noon, and 2:00 to 4:30 p.m., excluding holidays.

How Phoenix-area businesses can get county property tax relief, assistance for homeowners

The Cares Act: Pandemic Unemployment Assistance Flowchart

Pandemic Unemployment Assistance

NAR Infographic: Paycheck Protection Program (PPP) vs SBA Economic Injury Disaster Loan (EIDL) - DOWNLOAD

Save Our Home AZ – Foreclosure Assistance
The Save Our Home AZ (“SOHAZ”) Program offers Principal Reduction Assistance, Monthly Mortgage Subsidy Assistance for under and unemployed Arizonans and Second Lien Elimination Assistance to qualified Arizona homeowners.

VIDEO: Phoenix REALTORS® President Talks with Maricopa County Recorder

Coronavirus: Unemployment Assistance CARES Act FAQs

VIDEO: Wondering how COVID-19 could affect the housing market?

FREE Online CE Classes for Phoenix REALTORS® Members

During this time when so many are working from home, Phoenix REALTORS wants to remind its members that you get online CE classes FREE! Go to Select your classes and use your MLS ID as a discount code when you check out to get them FREE. Keep safe while keeping up with your credits. See step-by-step instructions on our calendar page

Worried about using Zoom? Here are video tips and alternatives

Support Center Services are now by Appointment Only in Tempe Only

Real Estate News Related to COVID-19

Top News

From Gov. Doug Ducey's Office

From National Association of REALTORS® (NAR)

Renewal Licensees
The Department (ADRE) is directing individual licensees that are due to expire at the end of the month to search the ADRE Public Database for available online Continuing Education (CE) Courses. The Department is not waiving continuing education hours for license renewals, nor extending expiration dates. Nearly 99 percent of license renewals are submitted online. More information can be found on the Arizona Department of Real Estate portal:

Arizona REALTORS® Broker/Manager Memo on COVID-19 Contractual Provisions
Arizona REALTORS® has prepared contractual language that parties may wish to insert into an Addendum or in the Additional Terms section of the Purchase Contract. 

Local and National News Related to COVID-19

Social Security Recipients Will Automatically Receive Economic Impact Payments

Coronavirus and Real ID: What to do if your AZ driver's license is about to expire
President Donald Trump has postponed the Oct. 1 deadline for upgrading to the identification you'll eventually need to board a plane.

Attorney General Brnovich and Senator Sinema Issue Warning Regarding New COVID-19 Senior Scams
Both offices have reported an increase in communications from concerned Arizonans.

Downtown Phoenix Buildings Transition to “By Appointment Only”
As of March 23, public access to the following downtown city of Phoenix buildings is by appointment only:

  • Phoenix City Hall – 200 W. Washington St.
  • Calvin C. Goode Building – 251 W. Washington St.
  • Phoenix Public Transit Building – 302 N. First Ave.

Utilities, phone companies change policies to help customers amid coronavirus spread
Utilities, such as Arizona Public Service (APS) and Salt River Project (SRP) are temporarily suspending electric disconnections during the pandemic. Other companies that pledged to extend services include Southwest Gas, T-Mobile, Cox, CenturyLink, and Phoenix Water Service Department. Read more about the companies’ service and late-fee policies here.

Messages to Members from Phoenix REALTORS®

Take 15% OFF in the Online REALTOR® Store!
COVID-19 Relief Package Benefits for REALTORS®, Other Important Updates

VIDEO: Message from 2020 President Sam Miller
Phoenix REALTORS® CEO's Message Regarding COVID-19
We're Here to Help! Phoenix REALTORS® Services are Available by Phone and Email
Governor Declares Real Estate Essential Service, Other Important COVID-19 Updates
COVID-19 Addendum Released, Other Important Updates
Check Facebook Posts Here

Helpful Links

National Association of REALTORS® (NAR) COVID-19 Guide for REALTORS®
Centers for Disease Control and Prevention (CDC)
U.S. Food and Drug Administration (FDA)
Maricopa County Public Health
Arizona Department of Health Services
NAR Guide for Associations

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