NAR's Code of Ethics, adopted in 1913, was one of the first codifications of ethical duties adopted by any business group. The Code ensures that consumers are served by requiring REALTORS® to cooperate with each other in furthering clients' best interests.

View the Code of Ethics and Standards of Practice of the National Association of REALTORS® effective January 1, 2019.

REALTORS® are required to complete ethics training of not less than 2 hours, 30 minutes of instructional time within two-year cycles. The two-year requirement is new, background information on the change is available. The training must meet specific learning objectives and criteria established by the National Association of REALTORS®.                 

Check Code of Ethics Status (2019-2020)

Training may be completed through Phoenix REALTORS® or through another method, such as home study, correspondence, classroom courses, or online courses. Read the consequences for failing to complete Code of Ethics training.

Download (PDF: 696 KB) | Translations | Poster (PDF: 66 KB) | Audio Clips | Changes for 2019


Filing an ethics complaint can be done through the Arizona Association of REALTORS®.

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